Deal Pack Blog
IVR – Automated Phone Payments for your DMS!
Free up your collectors to concentrate the efforts on delinquent accounts rather than processing phone credit card payments! Give you customers another payment option!
That’s right, Deal Pack now has integration with IVR to allow your customers to call a toll free number to make their payments with a touch tone phone, without the assistance of a collector. After set up, you can have a custom greeting which proceeds to a verification process using the incoming phone number to validate. Don’t worry, if a match can’t be made based on the incoming phone number your customers can use their account information to validate. Once verified, the customers enter the applicable information to process the payment. These payments are then automatically brought in to Deal Pack. Too Easy!
Contact an Account Specialist to learn more today!