By Helga Buck - February 12, 2013
Free up your collectors to concentrate the efforts on delinquent accounts rather than processing phone credit card payments! Give you customers another payment option!
That’s right, Deal Pack now has integration with IVR to allow your customers to call a toll free number to make their payments with a touch tone phone, without the assistance of a collector. After set up, you can have a custom greeting which proceeds to a verification process using the incoming phone number to validate. Don’t worry, if a match can’t be made based on the incoming phone number your customers can use their account information to validate. Once verified, the customers enter the applicable information to process the payment. These payments are then automatically brought in to Deal Pack. Too Easy!
Contact an Account Specialist to learn more today!
ABCoA is a Software-as-a-Service company dedicated to the subprime industry. Our cloud-native ecosystem handles every part of business operations - improving productivity, security and accuracy, while consolidating vendors and reducing costs.
Since 1983, ABCoA has helped buy here pay here used car dealerships and subprime finance companies eliminate duplication, remain compliant, and achieve success with complete, customer-driven software and dependable support. Customers properly using Deal Pack have never lost an IRS audit.
Recently awarded Top Online Accounting Software for Deal Pack, ABCoA continuously elevates the standard for software in the subprime industry and helps customers grow through our commitment to quality, innovation, and service. Headquartered in Jacksonville, Florida with employees across four states, we remain family-owned and operated.
To learn more about ABCoA, visit www.abcoa.com.
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